We recommend using the free Causer – Get Connected mobile app to access your Freewheels Houston account on Volunteer Houston. Causer provides a streamlined method to register for shifts and log your volunteer hours on your mobile device. Freewheels volunteer scheduling also is available on the internet at https://www.volunteerhou.org/need/?agency_id=107793.

***The icon for the mobile app looks like this.***

Your willingness to use Volunteer Houston and Causer to register for shifts will help us improve communications, improve scheduling and plan shop activity.

Download the Causer App

Using your mobile device’s App Store or Google Play Store, search for and download Causer – Get Connected.

Create Your Account at Freewheels Volunteer Shift (if needed)

Open the Causer app and Select SIGNUP
Press SEARCH FOR A SITE BY NAME, enter Freewheels and press SEARCH
Select Freewheels Houston and press SIGN UP
Complete the form and then press SUBMIT. You are now registered with Freewheels Houston.

Using the app

First TIme – Register for Shifts
- Open the app and sign in using your Freewheels Houston account
  - Click on the blue button FIND SOMETHING TO DO
  - In the search field, type FREEWHEELS and press DONE
  - Click the SIGNUP button for Bike Shop Volunteer, Bike Mechanic or other assignments as they are posted.
  - Click the drop down for Available Shifts and select a shift you’d like to work. Repeat this step for each desired shift.
  - Press the blue CONTINUE button when ready to confirm, then press RESPOND.

Sign In, Sign Out and logging hours while Volunteering:
- When it’s about time to start your shift Open the app on your mobile device.
  - You’ll be prompted with your current shift
  - Confirm the time you started (you can change this if you’d like)
  - Enter the miles you travelled (to and from) for your shift. (This may be deductible on your income taxes.)
- When you complete your shift, open the app on your mobile device
  - You’ll be prompted with current active shift
  - Confirm the end time of your shift (you can change this if you’d like)
  - Your hours will automatically be recorded in Freewheels’ records and reduce manual data entry.

Manage Existing Shifts / Signup for New Shifts
- Open the Causer app and sign in. Your next volunteer shift will be displayed.
- To change your response for this shift, multiple shifts or sign up for future shifts, click on the blue box and then click on the green Manage Responses.
- The screen will show confirmed shift(s) at the bottom and the ability to see additional available shifts at the top by using the drop down.
- To add a shift,
  - Click on the Select Shifts drop down and then select more shifts. You can also scroll the list of shifts up or down.
  - Click on Continue and then Respond to confirm. You’ll be taken to the Schedule screen.
- To remove a shift,
  - click on the X for the shift to be dropped and then click on Unregister.
- To see all future shifts in calendar mode,
  - Click on the three lines (hamburger) in the upper left of the screen.
  - Click on Schedule to display your volunteer shifts in calendar mode.
  - Click on any day to update shifts

Logging Volunteer hours not recorded during shift

Sometimes we forget to log hours while volunteering. Use these steps to log hours after the fact (for a shift you have already registered for)

Open the Causer App. Your next shift should be displayed
Click on the three dots. Click on Add Hours
Answer yes for a previous response
Select the previous shift and Complete the form for the hours worked.

Tracking your hours

Please ask us for a report if you need to submit your hours to your school or employer.

Our volunteer program is the heart of Freewheels and a great indicator of community support and engagement. Our opportunities fill a unique niche and help people by providing a way to get to school and work and stay healthy and connected. In 2024, almost 500 people participated at bike shop volunteer days.